Skip to main content
Toggle navigation
GDHV Academy
Close
Home
You are using a guest account
Sign in
Language options
Čeština (cs)
Dansk (da)
Deutsch (Neu) (de)
English - United States (en_us)
English (en)
Español - Internacional (es)
Français (fr)
Italiano (it)
Lietuvių (lt)
Nederlands (nl)
Norsk - bokmål (no)
Polski (pl)
Português - Portugal (pt)
Suomi (fi)
Svenska (sv)
Thai (th)
Türkçe (tr)
Ελληνικά (el)
Українська (uk)
عربي (ar)
简体中文 (zh_cn)
Home
Courses
Product Catalogue 2024 Training (GDHV)
Dimplex
Quantum RF
Level 1 E-learning
Quantum Diagnostic Tools G6/G7
Quantum G6/G7 Diagnostic Book
Quantum G6 / G7 Diagnostic tool
Skip (new HTML block)
Quantum G6 / G7 Diagnostic tool
Previous
Next
5. Fault Codes
5.6. Error Code 24
Previous
Next
Skip Table of contents
Table of contents
1. Introduction
2. Quantum Series Type and Documents
2.1. Quantum Wiring Diagram
2.2. Exploded Parts Diagram and Parts List
3. Installation
3.1. Can you install Quantum RF (Series G6) on a Single Supply?
3.2. What electricity tariffs can Quantum RF use?
3.3. Can the Quantum Series G6 be connected to the internet or "Dimplex Control" App?
3.4. Can I use Quantum with OVO Energy's special tariff?
3.5. Can you install Quantum RF Series G6 on a 3 pin plug?
3.6. Can I lock the heater to prevent tampering & how to unlock?
3.7. Enable or Disable Open Window Detection
3.8. What is Setback & how do you Enable or Disable it?
3.9. What is Adaptive Start & how do you Enable or Disable it?
3.10. Changing between Celsius and Fahrenheit
3.11. How many bricks are needed?
3.12. Commissioning Checklist
4. Help Videos
4.1. Quick start Guide
4.2. Timer Modes
4.3. Settings
4.4. Boost
4.5. Report Screens
5. Fault Codes
5.1. Error Code 00 (Safe Mode )
5.2. Error code 20
5.3. Error Code 21
5.4. Error Code 22
5.5. Error Code 23
5.6. Error Code 24
5.7. Error Code 30
5.8. Error Code 32
5.9. Error Code 33
5.10. Error Code 34
5.11. Error Code 40
5.12. Error Code 41
5.13. Error Code 50
5.14. Error Code 51
5.15. Error Code 52
5.16. Error Code 53
5.17. Error Code 54
5.18. Error Code 55
5.19. Error Code 60
5.20. Error Code 61
6. Report Screens
7. Trouble Groups
7.1. How do you Factory Reset the heater?
8. Power Issues
8.1. Completely Dead, No Heat, Fan or Display
8.2. User Interface Has No Display but Quantum is Warm/Hot
9. Operation
9.1. The User Interface Screen is Melted/Warped
9.2. The User Interface is not responding when pushing buttons & or turning the dial.
9.3. User Interface Has No Display and Quatum is Cold
9.4. The clock on the Quantum is wrong since connecting it to the Hub
10. Temperature
10.1. The Heater is Cold on the Left Hand or Right Hand Side.
10.2. Customer is Cold But the Quatum is Warm/Hot
11. Noise
11.1. Fan Inoperable
12. Smells
13. Discolouration
14. Water
Skip Quantum Diagnostic Tools G6/G7
Quantum Diagnostic Tools G6/G7
Participants
General
Quantum G6/G7 Diagnostic Book
Book
Quantum G6 / G7 Diagnostic tool