Quantum G6 / G7 Diagnostic tool

9. Operation

9.4. The clock on the Quantum is wrong since connecting it to the Hub

The clock on the Quantum is wrong since connecting it to the Hub

There has been a bug in the firmware on the hub that occasionally set the clocks on the Quantums incorrectly. Providing the hub is left connected to the internet it should automatically get the update remotely to solve the issue.

If the issue continues, take down the GDID number of the hub and raise a freshserve ticket to request that the update is pushed out to the hub manually.